Refund policy

We offer returns or exchanges on products made within 7 days of receiving your order. You can return your product for store credit issued through a gift card, a size exchange, or a refund to the original payment method.

Items that are washed or worn will not be be eligible for a return or exchange.

Free returns or exchanges are only available for up to 3 days after delivery. After that, the cost of return shipping becomes the customer's responsibility.

DiscountedSpecial Offer itemsDefectsSale and Clearance items are Final Sales and are not returnable for any reason.

  • Returned items must be returned in original packaging
  • Returned items must have no visible signs of wear or use

 

To begin a return or exchange please contact us at:
customerservice@magnoliamudbugs.com

 

 

Damages and Defects

Please check your items upon receiving them, any manufacturing defects must be reported to Magnolia Mudbugs within 3 days of receiving you package by contacting us at customerservice@magnoliamudbugs.com. Please include your order number and pictures in your email.

We will issue a return label for you. If you do not get your item shipped within 7 days, you will no longer be eligible for an exchange.

If we do not have your item in stock for an exact exchange, a gift card or replacement item will be offered.


Your item must be returned in the original packaging, unwashed and unworn.


Store credit or replacement item will be issued/sent upon our inspection of said item when it arrives back to us.